Our consultancy arm undertakes strategic and operational consulting engagements that help our clients to run their business efficiently, improve operational effectiveness, and achieve business growth. We focus primarily on two core areas – People and Processes and work with our clients to develop bespoke solutions that address their challenges in these areas.
Our unique bottom-up approach in our engagements enables us to find root causes of issues concerning the organization and we are able to provide our clients with customized solutions that are effective, practical and implementable.
Our services include but not limited to the followings:
Strategy Consultancy
We offer clients, innovative and effective solutions in the area of Business Strategy. This involves co-creation of our clients’ Vision and Strategies, putting in place the right structure and environment to implement the strategy and then working with the client teams to achieve the change.
Business Strategy – We help business owners to define or redefine their business visions and strategic objectives. Based on these, we work with organizations to understand their business environment, their precise current, and future business coordinates, and help them create a roadmap to attain their objectives.
Organizational Structure Design and Development – Based on the strategic plans finalized, we design the best suited organizational structure that can support the plans. This includes evaluating the existing structure for its effectiveness, creating the new structure, and defining roles, responsibilities and authority levels across various positions.
Management Retreat – You can ask us to facilitate your management retreat. We provide our clients with adequate tools and guidance required to develop veritable business strategies.
Transformation and Change Management – To ensure that the strategies are effectively implemented, we support organizations in their transformation and change management processes. This involves extensive training and hands-on sessions with employees at different levels, in order to enable them to implement the new strategy and structure effectively.
Process Consultancy
Strong business processes are crucial for organizations to run their business effectively. Having good processes help organizations reduce their dependency on individuals. Good processes also help companies to scale up their operations and to be equipped to take on emerging market opportunities. We help our clients to set up processes and systems that will enable them to run their business with efficiency.
Standard Operating Procedures – Our team works with clients to understand their business processes, identify gaps, and create new processes that will help to bridge those gaps.
Preparation of Policy Manuals – We help our clients to create policy manuals across both Governance areas and Operational areas. At the Board level, we help companies prepare their Corporate Governance Manuals and Delegation of Authority Matrix. In operational areas, we prepare manuals covering various functions such as Finance, Sales, Human Resources, and Procurement.
Design of Internal Control Systems – We prepare Internal control Systems for companies in order to ensure that SOPs are properly implemented. We also design review systems and MIS reports. This is a preceding step to enable effective internal audits/controls.
Human Resources Consultancy
Performance Management Systems – An effective Performance Management System helps to set clear objectives and helps employees to prioritize their tasks based on the organization’s priorities. We objectively capture employee performance and avoid bias in ratings and this works as a very effective internal business review tool. Our consultants also help to implement Performance Management Systems by participating in employee reviews.
Competency Assessments – We help our clients to make assessments of employee competencies so that staff members across the board are equipped with the requisite competencies for their positions. Assessments are done by defining competency requirements across different positions, interviewing or testing employees and identifying available gaps incompetencies. Based on the most significant and commonly identified gaps, a Training Need Analysis is prepared and shared with the management.
Design of HR Management Systems – HR Management systems comprises the definition of grades across positions, aligning compensation and benefits to grades, defining employee career paths, reward systems, retention plans etc.
Outsourcing services – We outsource and manage professionals, skilled, technical and unskilled personnel at all levels on a short to long-term basis. We can take over your existing employees into our organization and if you do not have enough, we will provide a great choice from our robust database of skilled manpower.
This frees our clients from stress and labor union hassles and assures them of high capacity utilization and productivity at all times.
Recruitment, Selection, and Placement – We effectively manage clients’ recruitment, selection, and placement through a seamless process to fill available openings.
Recruitment & Selection
- We search for personnel to man new organizations.
- We conduct interviews and recommend applicants.
- We headhunt to fill existing gaps.
- Outsourcing services.
- We conduct orientation/induction training for newly promoted staff to management positions.
Other Field Based Services:
Apart from the core services that we carry out, we offer some specialized services to our clients in niche areas. These primarily involve field-based services of varying nature. These include the following.
Operational Audits – We work with organizations to help audit their internal operations – this typically involves understanding the operating processes, and through meetings and analysis of operational processes followed on the ground, understanding gaps and making change recommendations.
Inventory Management Services – We analyze inventory situations at organizations, and identify gaps in processes and controls and methods to optimize inventory levels. This includes both analytical work and physical visits to storage locations, including participation in inventory counts if needed.
Quality Training
Human Capital Associates Global Consults is a leading provider of learning solutions for professionals seeking to enhance their skills, advance in their careers and enrich their understanding of a rapidly changing business world by offering courses and consultancy services customized to meet the need of their businesses.
